There is nothing more satisfying than watching 2 different techs, on 2 different occasions struggle with a trim rattle and then swooping in and fixing it on the first try.

There is something about having the boss save the day that is very humbling to even the best mechanic.

The problem this time? A loose captive nut/washer contraption in the convertible top frame of an 07 Eclipse that rattled intermittently over uneven roads.