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Posts tagged as:

car-dealership

Before you blame your car…

June 3, 2009

In today’s busy world, most of us are surrounded by a plethora of electric or electronic devices. Phones, pda’s, laptops and even mobile coolers are often needed to get us through the day. Without them, our productivity (or our lunch) goes to hell in a lunch basket. Of course, when the batteries begin to drain [...]

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Psycho mechanic snaps and kills lot guy

March 7, 2009

Most guys who have worked in the trade for a while have a few stories about unstable mechanics. These are often the guys who throw tools or keep weapons in their box “just in case”. This story takes the cake though:
John Hall was a car porter at Chevyland in Shreveport Louisiana. He was walking through [...]

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A note to consumers: Remember, your service staff are people too

February 19, 2009

As regular readers know, while I work in the retail side of the auto industry, I rarely allow my day job to spill over into my writing. To ensure that I remain professional at both ends, I stay away from dealership topics close to home. An interesting trend is developing though that merits comment. Consumers [...]

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Times are tough and the criminals get tougher

February 5, 2009

They’ve called our fair city Toronto The Good for years, because we have so little crime compared to most other cities of it’s size. As economic times get tougher for the legit community, so too does it get tougher for the scumbags.
On Monday, a guy walked into an Acura dealership in Toronto and asked to [...]

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Not so crazy man loses his mind at Ontario VW dealership

December 10, 2008

Over the years, I’ve heard of some pretty odd freak outs at dealerships but this one takes the cake.
On Monday evening, just before midnight, the night cleaners at Roseland Volkswagen in Burlington go a big surprise when a man driving a 2007 Mazda pick up truck slammed into 3 new cars parked outside the front [...]

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A Rabid Salesman

November 28, 2007

Some unscrupulous people will go to any means to own a ”classic” car.
A customer changed her mind about buying a new car. The sales manager said her trade-in was already sold. The case ended up in front of a jury.
Cleveland’s Fox News affiliate reports that a jury convicted the former sales manager at [...]

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And which comfort option would you prefer Mr. Smith?

November 13, 2007

I spent my day in a session with a large assortment of retail auto industry types today. I had the pleasure of sitting with an attractive young lady who has a reputation for being a fearsome service sales person. She thought that the above options should be added to the bottom of a standard repair [...]

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Buying a car: A New, Simple Approach. Why not enjoy it?

October 29, 2007

This is a “how to” with a unique approach to getting exactly the deal and car you want, to not only avoid all the things we have grown to hate about visiting a car dealership, AND actually enjoy the process. What a concept!
As car buyers, here is just some of the negative junk that we [...]

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Adventures in Innovation – Tom Procter

October 19, 2007

The voice was muffled, but the words were audible and ringing with authority: “Back out of there slowly and keep your hands in sight.” At the moment of that command, I was headfirst down the driver’s side well, with a flashlight in my mouth, my hands desperately trying to re-join the linkage of [...]

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Car sales: It’s a dangerous job, but somebody has to do it

August 1, 2007

From the suburbs of Atlanta, Georgia comes a the bizarre story of the car exporting business gone bad. A Lithuanian ex-pat who exports American cars to his home country has been charged with the murder of his two salesmen.
Apparently the man was in financial trouble. When his salesmen, fellow countrymen, asked for a raise [...]

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