
Some unscrupulous people will go to any means to own a ”classic” car.
A customer changed her mind about buying a new car. The sales manager said her trade-in was already sold. The case ended up in front of a jury.
Cleveland’s Fox News affiliate reports that a jury convicted the former sales manager at a local Chrysler dealership on theft charges after he refused to return a customer’s trade-in after she backed out of a deal.
After the verdict was announced, the judge ordered the former manager to pay a $400 fine, perform community service in lieu of three days in jail and write a letter of apology to the former customer. “It’s a situation he feels terrible about, he’s embarrassed by it, there’s a lot of pressure in his job to sell vehicles,” an attorney said prior to sentencing.
During the trial, the customer testified that she went to the Chrysler dealership last February to look at a car. She was driving a 1996 Mercury Sable, but it had started to give her problems.
The customer told the court she talked to a salesman for several hours, filled out a credit application, handed over her keys so her car could be appraised, but then told him she did not want the new car.
Moments later the sales manager walked in. “He got very irate and threw up his hands, no, no it’s a done deal, it’s a done deal, no, no, no, there’s no going back, it’s a done deal,” the customer testified. She also told the court that the credit application was the only document she signed. She says when she asked for her 1996 Sable back, the sales manager refused.
“He told me, ‘your car is not even here,’ I said what do you mean my car is not here? How am I supposed to get home?”
It turns out the woman’s Mercury Sable was still at the dealership. According to other testimony, after the customer’s son got into an altercation with the sales manager and the police arrived, the customer then got her car back.
Lunatic.





2 comments ↓
And we wonder why our industry has a bad reputation.
Lunatic is right. Too bad the son didn’t take a tire tool out of something in the showroom and whack the sales guy across the head!
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